All the CAD Management help you need, but haven’t been able to get, is just a click away, with Managed CAD Services by ZenTek Consultants.
Every design firm needs that “power” person who can put together your standards, develop templates, organize file structures, and answer the technical CAD problems that slow your work process. But there’s always one big issue. That person is usually your best designer, getting the most billable work done, so putting them in a purely administrative role can severely impact your bottom line. The alternative is hiring another employee but finding someone with the needed skill set in this era of digital skills gap and worker shortages isn’t simple. Even if you do find them, the base salary range for that position is $160,000+ and that doesn’t include benefits, overhead, taxes, etc., which can be 40% higher.
That’s where Managed CAD Services by ZenTek Consultants can work for you. We can be your CAD Manager, handling all your standards development, support, and other CAD-related needs. Our staff of CAD experts have decades of experience in the design industry, bringing a wealth of industry knowledge and best-practice experience, at substantially lower costs, with no need to add us to your already stressed benefits package. Our staff is familiar with, and can help you become more efficient in, most commercial CAD products, across an array of industries, on the market today.
Managed CAD Services by ZenTek Consultants can handle:
- CAD Software Installation and Updates (Server & Desktop)
- CAD Software/Process Review and Evaluation
- CAD System Configurations
- Profile/Setup Configurations
- CAD Templates Creation and Updates
- Block, Symbol, Details, and Annotation Libraries
- Data Connections and Referencing Standards
- Project Folder/File Creation & Automation
- Primary Software Settings
- Technical CAD Support for Staff
- LISP and Script Development
- CAD Documentation Development
- New CAD Employee Onboarding
- Monthly CAD Review Meetings
FAQs
All our work is handled remotely and via screen share so there is minimal interruption to your office work processes. Your assigned ZenTek CAD Manager will meet with your staff monthly to discuss needs, issues, as well as take development requests and discuss workflow improvements. ZenTek guarantees initial response to any call/email within four business hours of receipt in our offices.
Managed CAD Services are annual contracts that give you and all your staff access to the CAD expertise you need, exactly when you need it. You select the software(s) and options for which you need CAD Management support, and any approved member of your staff can reach out to ZenTek for help with those choices at any time, for no additional fees beyond the annual contract. We accept phone, Teams chat, or email requests from designated staff and your designated CAD Manager will respond back to that initial request within four (4) business hours to start the conversation on how to best address your needs. Your ZenTek CAD Manager will work on your requests as needed, up to the maximum hours weekly designated in your contract. Meeting times, screen shares, time to review, and test covered items are all included in your contract.
You may reach out to your assigned ZenTek CAD Manager at any time, 24/7/365 via email, chat, or phone. Note that hours of operation at ZenTek are between 8:00 a.m. – 6:00 p.m. Eastern Time (excluding Local Holidays) and our response times are based upon “business hours”. Support requests are guaranteed a response within four (4) business hours and development/standards work usually begins within 24 hours of a request. Online meetings may be requested with a minimum of 48 hours notice to your ZenTek CAD Manager.
ZenTek CAD Managers are experts in most Autodesk-based packages, as well as many other popular CAD and related software systems. Even if we don’t have direct technical experience with a particular software you use, our highly experienced staff can help you to develop standards, processes, and even research technical solutions for you in any CAD system. The specific CAD system(s) you have coverage for will be spelled out in your service agreement.
Managed CAD Services contracts allot up to sixteen (16) hours of work on a weekly basis for your Primary CAD Software and up to eight (8) hours weekly for each Secondary CAD Software. These are “cap” hours and ZenTek does not warrant to work this amount each week. Your ZenTek CAD Manager will work on all support/development issues up to this maximum number each week, as needed, to address your needs. If you request additional hours beyond the cap to meet project needs, etc., ZenTek will charge our standard hourly rate for requested work. Current Metrics for time and rate will be spelled out in your service agreement.
ZenTek CAD Managers are experts in most Autodesk-based packages, as well as many other popular CAD and related software systems. Even if we don’t have direct technical experience with a particular software you use, our highly experienced staff can help you to develop standards, processes, and even research technical solutions for you in any CAD system. The specific CAD system(s) you have coverage for will be spelled out in your service agreement.
Want to know more about how we can help you? Give us a call at 866-824-4459 or simply fill out the form below with your specific needs and we'll get back to you shortly.